- Can I reply to the answer from my doctor?
Currently you can not reply to the answer.
- What should I do if the answer does not arrive even after more than 1 day from consultation?
Please inform us from the inquiry address that the answer does not arrive. We will correspond.
- Can I edit my consultation after sending it?
You can edit your consultation before a doctor answers it.
- Can I cancel my consultation after sending it?
You can cancel your consultation before doctor answers it. There is a cancel button in detail page.
- Is consultation free?
You need to purchase tickets to consult in app.
- I accidentally bought tickets. Can I request a refund?
Our ticket system is using Apple or Google In-App Purchase. So, ask the detail about refund to Apple or Google.
Please refer to the each vendor's website.
Request a refund for an App Store or iTunes Store purchase